Effective Date: 07/09/2024
At Help 4 Special Mart, we are committed to providing a positive shopping experience. Please review our Refund Policy to understand our approach to refunds and any associated procedures.
1. Refund Policy
No Refunds for Completed Orders: As indicated in our Terms and Conditions, we do not offer refunds for products once an order has been completed and shipped. All sales are final. Please review your order carefully before finalizing your purchase.
2. Order Cancellation
Cancellation Requests: If you wish to cancel an order, please contact us as soon as possible. We can only process cancellations for orders that have not yet been processed or shipped. Once an order is in the processing or shipping stage, cancellations are no longer possible, and refunds cannot be issued.
3. Issues with Payment
Payment Errors: If you encounter any issues with payment processing or believe there has been an error with your payment, please contact our customer support team immediately at We will review the issue and work to resolve it appropriately.
4. Damaged or Defective Products
Reporting Issues: If you receive a product that is damaged or defective, please contact us immediately at 9990997997. Provide a description of the issue and include any relevant photos if possible. We will evaluate the situation and may offer a replacement or store credit for the affected product.
5. Contact Us
If you have any questions or need further assistance regarding our Refund Policy, please reach out to us at:
- Email: info@h4smart.com
- Phone: 9990997997
- Address: 425, Kakrola Housing Complex, Dwarka Mor, Delhi, India 110078
Thank you for your understanding and for supporting Help 4 Special Mart.